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Terms of Service

Guidelines and terms governing the use of our website and professional services.

Last updated: May 19, 2026

1. Acceptance of Terms

By accessing or using the website of Chestnut Pledge (operating under the registered legal entity 菏泽允栗网络科技有限公司, hereinafter referred to as we, us, or our) at https://www.chestnutpledge.surf, you agree to be bound by these Terms of Service. If you do not agree to all of these terms, you are prohibited from using or accessing this website and should discontinue use immediately.

These Terms of Service apply to all visitors, users, and others who access or use our website. By using our website, you represent that you are at least the age of majority in your jurisdiction or have the consent of a parent or legal guardian.

2. Definitions

For the purposes of these Terms of Service:

  • Company refers to Chestnut Pledge, 菏泽允栗网络科技有限公司, registered at 牡丹区李村镇刘民路十六中学南刘楼村034号, 菏泽市, Shandong 274000, China.
  • Services refer to the IT consulting, software development, system integration, cloud solutions, technical support, and digital transformation services offered by the Company.
  • Website refers to https://www.chestnutpledge.surf and all associated pages and content.
  • User refers to any individual or entity accessing or using the Website or Services.

3. Intellectual Property Rights

3.1 Ownership

All content, materials, designs, text, graphics, logos, icons, images, audio clips, software, and other intellectual property appearing on our website are the exclusive property of Chestnut Pledge or its licensors and are protected by applicable copyright, trademark, and other intellectual property laws. The developer of this website and its underlying technology is Chestnut Pledge.

3.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our website for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any content from our website without our prior written consent.

3.3 Restrictions

You agree not to:

  • Copy, reproduce, or redistribute any content from our website for commercial purposes without authorization.
  • Use any automated means, including bots, scrapers, or data mining tools to access or extract data from our website.
  • Remove, alter, or obscure any copyright, trademark, or other proprietary notices from our content.
  • Attempt to decompile, reverse engineer, or disassemble any software or code from our website.

4. Use of Services

4.1 Service Description

Chestnut Pledge provides professional services in the field of computer systems design and related technical services, including but not limited to IT strategy consulting, custom software development, system integration, cloud solutions, technical support, and digital transformation. The specific scope, deliverables, timelines, and fees for each engagement are governed by separate service agreements executed between us and our clients.

4.2 User Responsibilities

When using our website or engaging our services, you agree to:

  • Provide accurate, current, and complete information when submitting inquiries or requests.
  • Maintain the confidentiality of any account credentials or access credentials provided to you.
  • Use our website and services only for lawful purposes and in accordance with applicable laws and regulations.
  • Not engage in any activity that could damage, disable, overburden, or impair our website or infrastructure.
  • Not upload or transmit viruses, malware, or any other malicious code through our website.

5. Project Engagements and Service Agreements

The following terms apply specifically to clients who engage Chestnut Pledge for professional services:

  • Scope of Work: Each project engagement will be defined by a mutually agreed statement of work or service agreement that outlines deliverables, timelines, fees, and performance criteria.
  • Fees and Payment: Fees for services will be as set forth in the applicable service agreement. Payment terms, including schedules and methods, will be specified in the agreement.
  • Client Cooperation: The client agrees to provide timely access to necessary resources, information, and personnel required for the successful completion of the project.
  • Change Orders: Any modifications to the scope of work must be documented in a written change order signed by both parties. Additional fees may apply.
  • Acceptance and Review: Deliverables will be subject to a review and acceptance period as defined in the service agreement. The client agrees to provide feedback within the agreed timeframe.

6. Confidentiality

Chestnut Pledge maintains strict confidentiality regarding all client information, proprietary data, trade secrets, and business processes disclosed during the course of our engagement. We will not disclose confidential information to third parties without your prior written consent, except as required by law. Our confidentiality obligations survive the termination of any service agreement. Similarly, you agree to keep confidential any proprietary methodologies, tools, or frameworks we share with you during our engagement.

7. Limitation of Liability

To the maximum extent permitted by applicable law, Chestnut Pledge, its officers, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, arising out of or in connection with:

  • Your use or inability to use our website or services.
  • Any unauthorized access to or alteration of your data or transmissions.
  • Any statements, conduct, or content of any third party on our website.
  • Any interruption, suspension, or cessation of services.

Our total liability for any claims arising under these terms, whether in contract, tort, or otherwise, shall not exceed the amount paid by you, if any, for accessing our website or engaging our services in the twelve months preceding the claim. Certain jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

8. Disclaimer of Warranties

Our website and services are provided on an as is and as available basis, without any warranties of any kind, either express or implied. To the fullest extent permitted by law, Chestnut Pledge disclaims all warranties, including but not limited to:

  • Implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
  • Warranties that our website will be uninterrupted, timely, secure, or error-free.
  • Warranties regarding the accuracy, reliability, or completeness of any content or information on our website.

We do not warrant that our website will be compatible with all devices, browsers, or operating systems. We reserve the right to modify, suspend, or discontinue any aspect of our website at any time without notice.

9. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by Chestnut Pledge. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. You acknowledge and agree that we shall not be liable for any damage or loss caused by or in connection with your use of any such third-party websites or services. We encourage you to review the terms and policies of any third-party websites you visit.

10. Indemnification

You agree to indemnify, defend, and hold harmless Chestnut Pledge, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys fees) arising out of or related to:

  • Your use of our website or services in violation of these Terms of Service.
  • Your violation of any applicable law or regulation.
  • Your infringement of any intellectual property or other rights of any third party.
  • Any content or data you submit, post, or transmit through our website.

11. Termination

We reserve the right to suspend or terminate your access to our website at any time, without prior notice or liability, for any reason, including if we believe you have violated these Terms of Service. Upon termination, your right to use our website will immediately cease. Provisions of these Terms of Service that by their nature should survive termination, including intellectual property provisions, disclaimers, indemnification, and limitations of liability, shall survive.

12. Governing Law and Dispute Resolution

These Terms of Service shall be governed by and construed in accordance with the laws of the Peoples Republic of China, without regard to its conflict of law provisions. Any disputes arising out of or relating to these terms or your use of our website shall be resolved through good-faith negotiations between the parties. If the dispute cannot be resolved through negotiation within thirty days, the dispute shall be submitted to the competent courts of Heze, Shandong, China.

13. Changes to Terms

We reserve the right to modify or replace these Terms of Service at any time at our sole discretion. Material changes will take effect upon posting the revised terms on this page, and the Last Updated date will be updated accordingly. We encourage you to review these Terms of Service periodically. Your continued use of our website after any modifications constitutes your acceptance of the revised terms. If you do not agree with the changes, you should discontinue using our website.

14. Severability

If any provision of these Terms of Service is held to be unenforceable or invalid by a court of competent jurisdiction, such provision shall be modified to reflect the original intent as closely as possible, and the remaining provisions shall remain in full force and effect.

15. Entire Agreement

These Terms of Service, together with our Privacy Policy and any separate service agreements you may enter into with us, constitute the entire agreement between you and Chestnut Pledge regarding your use of our website and services, superseding any prior agreements or understandings.

16. Contact Information

If you have any questions about these Terms of Service, please contact us:

  • Email: contact@chestnutpledge.surf
  • Phone: +86 1375 698 2301
  • Website: https://www.chestnutpledge.surf

Legal Entity: 菏泽允栗网络科技有限公司

Registered Address: 牡丹区李村镇刘民路十六中学南刘楼村034号, 菏泽市, Shandong 274000, China

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Chestnut Pledge

Empowering businesses with innovative technology solutions, expert consulting, and cutting-edge software development. Your trusted partner in digital transformation.

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contact@chestnutpledge.surf
+86 1375 698 2301
Heze, Shandong, China
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